FAQs2020-08-12T18:52:07+10:00
Do you have any discounts?2020-07-21T04:14:30+10:00

Yes, in addition to our price match guarantee, we offer discounts and specials throughout the year. Currently, you can get 50% off your storage rental fees for up to 8 weeks simply by booking online.

How much notice do I need to give?2020-08-12T10:24:04+10:00

Before cancelling, we recommend that you have a chat to our friendly team to see if there are some options that might suit your changing requirements. If you do want to cancel though, we require just two week’s notice.

Can I upsize or downsize my unit?2020-07-21T04:10:11+10:00

Absolutely! A lot of our customers have been with us for many years and have upsized and downsized their storage rooms. We’re known for the convenience and flexibility of our self-storage facilities.

How can I cancel?2020-08-12T10:25:40+10:00

Our flexible, scalable storage options and affordable rates mean customers often stay with us for years. But if you want to cancel, you can do so at any time by calling or emailing our friendly team. We require just two week’s notice of cancellation.

How many items can I store?2020-08-12T10:28:00+10:00

You can hire as much or as little space as you need, including single large storage units, or separate locker-sized units. Or anything in between depending on your needs. The best way to be sure you have selected the optimal storage solution for your needs is to talk to our friendly team. Use our Size Calculator or speak to our friendly team.

How much does storage cost?2020-07-21T10:46:48+10:00

Our affordable storage units go from as little as £6.00 a week! AND we guarantee to price match any like for like quotation with any other SSA member! Talk to our friendly team to get a quote.

Do you offer van hire?2020-07-21T04:14:52+10:00

Yes, we certainly do. In fact, we’ve been in the man and van hire business for more than 50 years. These days you can hire a self-drive van or man and van service depending on your needs. Just talk to our friendly team.

Do you sell packing supplies?2020-08-12T10:30:24+10:00

Yes, we have a complete range of packing supplies including everything you’ll ever need to pack up and move your entire home or office. Simply pop in to one of our onsite box shops or purchase all your supplies through our secure online store. Click here to view our Online Store.

When can I access my storage unit?2020-08-12T10:31:34+10:00

You can access your storage unit anytime during our reception hours or alternatively we can allow access 24-7 depending on your requirements.

What security measures are in place?2020-07-21T04:01:47+10:00

Each unit is individually locked and alarmed and fully secured. All our facilities are situated in central locations and are monitored 24/7 by state-of-the-art CCTV security cameras. Only you have the key to your storage unit and access is PIN-controlled.

Who can access my unit?2020-07-21T03:58:47+10:00

Only you have the key to access your storage unit. Each unit is individually locked and alarmed and fully secured. PLUS our storage facilities are monitored 24/7 by state-of-the-art CCTV security cameras.

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