Excellent professional service

Professional and helpful throughout. Good advice and clear information provided by friendly committed staff

Mrs Kathryn Pilling - 17 day(s) ago

Excellent service, really helpful staff who turned a trying day into something manageable. I have used McCarthy’s before, a long time ago, and would not hesitated to use them again.

18 day(s) ago

Excellent service

An excellent service for us at a difficult time. We needed a unit to store the household goods of a relative during the Covid outbreak. The reception staff were very helpful with the booking of the unit and in suggesting last minute help in moving the goods. All of our dealings with McCarthy's were met with quiet and pleasant efficiency. The unit was dry, clean and easy to access.

1 month(s) ago

Excellent helpful and friendly staff - will use them again

Very helpful in understanding needs and made changing lock up simple - always very friendly and helpful . Have also used their van hire - sane great service Refunds always prompt Used them before and will definitely use them again when the needs arise

Peter Allison - 1 month(s) ago

Friendly and efficient staff. Well organied, clean storage facilities.

Every member of staff always extremely helpful, patient and polite. Premises and storage units clean, well lit and easy to access.

Carol Mather - 1 month(s) ago

Would use again

Easy access, clean and dry. Well lit and secure. Would use again without doubt. All staff were friendly and helpful with questions and queries.

2 month(s) ago

100% Recommended - Taking the stress out of a stressful time!

McCarthy’s were absolutely second to none, from the word go. The level of communication from the date of my enquiry was just right. They helped select the right unit size, and facilitated the moving in process with a friendly smile. Even before we got to the UK. Moving at any time can be stressful, but Jess went the extra mile to ensure we were always happy and made our move in and move out stress free. For this, I am truly thankful and I can’t speak more highly of the service we received! 100% recommended! Thank you for all your help

Adam Briggs - 2 month(s) ago

Brilliant service

McCartheys were there to take much of the stress out of what was a very difficult time for myself and my family.All the staff were patient and understanding of our dilemma and did all they could to help. The storage facilities were safe and very secure with easy access . All in all a painless experience. Would highly recommend.

2 month(s) ago

Great Customer Service and Secure Facility

Really friendly and helpful customer service and explained everything clearly. Easy to reserve and new facility in York seems well secured and easy to access, with handy equipment to use (particularly with extended hours - at additional cost). Only minor comment for improvement during these times would be to have sanitise stations near the keypads as these are touch points for everyone using the facility.

2 month(s) ago

Highly Recommended

Really good service and nice units. Easy access, great location, nothing to fault

2 month(s) ago

Terrific, they, and especially Collette went more than an extra mile.

My wife asked why she couldn't award more the 5 stars.

Dominic Scoffield - 2 month(s) ago

First Class service

Collette and the team in York were extremely helpful and accommodating and helped to make the storage process very smooth and straightforward. I would definitely recommend McCarthy's.

3 month(s) ago

Nice Clean Building and very friendly staff

I walked in without an appointment as I work nights, Raj was busy with other stuff but he somehow managed to fit me in and got everything sorted form we in 20 mins.

Balraj Singh Uppal - 3 month(s) ago

I was very happy with the customer service of Colette and Charlotte

Yes I would buy from McCarthy’s again very good

Julie Anderson - 3 month(s) ago

I find them all very friendly and efficient

They assisted me with securing an additional lock up, advised me on a person to collect my goods from a designated flat and deliver to the correct lock up. they called me a taxi when I needed to return home

Judith Morgan - 3 month(s) ago

Five star team at McCarthy’s

First class service particularly from Kat and Joe who both went above and beyond my expectations. So easy to deal with and nothing was too much trouble even opening up early for me on the day I was leaving . Would definitely recommend and use McCarthy’s again .

Kathy Alderson - 3 month(s) ago

Excellent Storage Facility

I used the storage facility and found the process very easy when assisted by the friendly and helpful staff at the Leeds branch

Jill Farris - 3 month(s) ago

Helpful, efficient and a pleasure to deal with.

3 month(s) ago

I have always found McCarthy's very professional and the staff friendly and helpful.

Susan Howes - 3 month(s) ago

Really liked Raj, Joe and Kat. Super helpful! Good security system and good spaced storage bins.

Ellie Waite - 3 month(s) ago

The office ladies were helpfull nothing was too much trouble

My first time using storage and the office ladies were very friendly and helpfull. Emily particularly when the locker I booked was too small, sorted me out over the phone and my removal went well.

Elizabeth Read - 3 month(s) ago

Friendly and helpful.

Ian Murray - 3 month(s) ago

Excellent all round service. Highly recommend.

The removals team were excellent, really helpful, friendly and hard working guys. The storage department are just as good, and in particular we have to thank Emily for her help and support. Can't say enough good things about her and the removal team. Would very much recommend and use again.

3 month(s) ago

Use them! Excellent.

Absolutely brilliant for me. Easy process of security. Made moving house a doddle. Well worth the money.

Barry Hampson - 3 month(s) ago

Friendly staff, good location and great storage

Great, couldn’t be better

Matthew Carbutt - 3 month(s) ago

Good value

Excellent service

Ann Lee - 3 month(s) ago

Outstanding service in all respects!

Our experience on this and previously both in Leeds and Harrogate, is of being served by a company that appears to love it’s customers and employees equally. We can’t speak highly enough of the extremely personable and highly professional approach adopted by the team in Harrogate!

Tony Lee - 3 month(s) ago

Efficient and pleasant service. Harrogate

Yes I would recommend them to others.

Peter Watson - 3 month(s) ago

We needed some short term storage. Everything was clearly explained and we had unlimited access. Couldn't have asked for anything else

Barry Johnson - 3 month(s) ago

Everyone I dealt with was very helpful.

3 month(s) ago

Dan and Dan brilliant

Wonderful professional service The team are so helpful k

4 month(s) ago

Excellent customer service. All staff have been very helpful each time we visited the storage unit or spoke on the phone. We found the boxes, clothes rails and bed covers really useful when moving. Thank you very much.

4 month(s) ago

Fantastic service fantastic customer service amazing staff

4 month(s) ago

Very easy to set up the Unit. Very organised operation. Lovely people on the front desk !

Clyde williams - 4 month(s) ago

Great Customer Service and Facilities

Been with McCarthy's for about three years. Not cheap but they are very flexible and have always tried to give me the most economical size unit for my needs and I have moved three times to achieve this. The facilities are very good and always scrupulously clean and tidy. Very convenient and secure 24/7 access. I have dealt with at least four different members of staff and they have all been terrific - very helpful, efficient and friendly and make you feel valued as a customer. Can't fault them on service and facilities and would recommend them without hesitation.

Andrew Richards - 4 month(s) ago

Professional

Great service, very efficient process to getting a storage room. Staff very friendly. Would recommend.

John Tankard - 4 month(s) ago

my possessions were in good condition when I collected them

Your staff were excellent, help full and above all customer oriented, My unit clean dry and secure Many thanks Steve Rice

4 month(s) ago

Very clean and well organized staff

Displayed all offers and a simple but secure service, Plenty of parking spaces and easy access

Thomas Richardson - 4 month(s) ago

Very courteous and extremely helpful very very happy with complete experian

Very courteous and extremely helpful young ladies a stress less experiance from start to Finnish brill .

Steve - 4 month(s) ago

Particularly helpful with their advice in changing the storage unit that I had from larger to smaller. This significantly reduced my monthly cost and clear concise help was evident to the necessary contract admin changes involved.

Clive Dunn - 4 month(s) ago

Such an obliging team to talk to and very helpful. They have so many options for space we'd certainly use them again.

5 month(s) ago

Emily and a Colette have been fabulous, they have both gone above and beyond to ensure I have had all the information required, I wouldn’t have gone anywhere else.

Phillipa Hadley - 5 month(s) ago

Perfect - just what we needed.

Yes, everything works as promised - it is nice to use something which someone has thought through so carefully.

Martin Lamot - 5 month(s) ago

Great service and professional

Chris Taylor - 5 month(s) ago

Would recommend

Penny and Jess we're brilliant. Really helpful and it's so clean and bright. So easy to use storage. Would absolutely recommend.

Adele - 5 month(s) ago

5* company and staff!

Used the York branch and the staff were more than Helpful. Jess couldn't of done enough when ever i had an issue or a question about anything it was resolved/ answered straight away. Would 100% use this location again as its easy to find and use. Cost wise its great as well.

Matthew Downing - 5 month(s) ago

Very professional and secure service. Lovely friendly staff in York.

Excellent on every level!

5 month(s) ago

The key to peace of mind is security

Great secure facility. Maintained clean and tidy throughout. Three entrance security during out of hours. Alarm detection system is highly advanced. Locker linked to entrance password. All in all very reassuring with pleasant staff on hand to provide assistance if required.

5 month(s) ago

Definitely recommend.

Excellent service. Very understanding in my current situation. Found all the staff very friendly and professional. Would definitely recommend.

Neil Wilson - 5 month(s) ago

Amazing staff

All of the staff were lovely. I’m sorry I can’t remember their names. It was just so easy and not what I thought storage would be. Everything was so clean and tidy.

5 month(s) ago