Over 50 years storing people treasured belongings

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0800 612 6440
Customer Reviews

Yorkshires favourite storage company

Average Customer Rating


Independent Service Rating based on 477 verified reviews.

Highly Recommended

Really good service and nice units. Easy access, great location, nothing to fault

2 day(s) ago

Terrific, they, and especially Collette went more than an extra mile.

My wife asked why she couldn't award more the 5 stars.

Dominic Scoffield - 5 day(s) ago

First Class service

Collette and the team in York were extremely helpful and accommodating and helped to make the storage process very smooth and straightforward. I would definitely recommend McCarthy's.

15 day(s) ago

Nice Clean Building and very friendly staff

I walked in without an appointment as I work nights, Raj was busy with other stuff but he somehow managed to fit me in and got everything sorted form we in 20 mins.

Balraj Singh Uppal - 16 day(s) ago

I was very happy with the customer service of Colette and Charlotte

Yes I would buy from McCarthy’s again very good

Julie Anderson - 18 day(s) ago

I find them all very friendly and efficient

They assisted me with securing an additional lock up, advised me on a person to collect my goods from a designated flat and deliver to the correct lock up. they called me a taxi when I needed to return home

Judith Morgan - 19 day(s) ago

Five star team at McCarthy’s

First class service particularly from Kat and Joe who both went above and beyond my expectations. So easy to deal with and nothing was too much trouble even opening up early for me on the day I was leaving . Would definitely recommend and use McCarthy’s again .

Kathy Alderson - 19 day(s) ago

Excellent Storage Facility

I used the storage facility and found the process very easy when assisted by the friendly and helpful staff at the Leeds branch

Jill Farris - 19 day(s) ago

Helpful, efficient and a pleasure to deal with.

19 day(s) ago

I have always found McCarthy's very professional and the staff friendly and helpful.

Susan Howes - 19 day(s) ago

Really liked Raj, Joe and Kat. Super helpful! Good security system and good spaced storage bins.

Ellie Waite - 23 day(s) ago

The office ladies were helpfull nothing was too much trouble

My first time using storage and the office ladies were very friendly and helpfull. Emily particularly when the locker I booked was too small, sorted me out over the phone and my removal went well.

Elizabeth Read - 27 day(s) ago

Friendly and helpful.

Ian Murray - 27 day(s) ago

Excellent all round service. Highly recommend.

The removals team were excellent, really helpful, friendly and hard working guys. The storage department are just as good, and in particular we have to thank Emily for her help and support. Can't say enough good things about her and the removal team. Would very much recommend and use again.

27 day(s) ago

Use them! Excellent.

Absolutely brilliant for me. Easy process of security. Made moving house a doddle. Well worth the money.

Barry Hampson - 28 day(s) ago

Friendly staff, good location and great storage

Great, couldn’t be better

Matthew Carbutt - 28 day(s) ago

Good value

Excellent service

Ann Lee - 28 day(s) ago

Outstanding service in all respects!

Our experience on this and previously both in Leeds and Harrogate, is of being served by a company that appears to love it’s customers and employees equally. We can’t speak highly enough of the extremely personable and highly professional approach adopted by the team in Harrogate!

Tony Lee - 1 month(s) ago

Efficient and pleasant service. Harrogate

Yes I would recommend them to others.

Peter Watson - 1 month(s) ago

We needed some short term storage. Everything was clearly explained and we had unlimited access. Couldn't have asked for anything else

Barry Johnson - 1 month(s) ago

Everyone I dealt with was very helpful.

1 month(s) ago

Dan and Dan brilliant

Wonderful professional service The team are so helpful k

2 month(s) ago

Excellent customer service. All staff have been very helpful each time we visited the storage unit or spoke on the phone. We found the boxes, clothes rails and bed covers really useful when moving. Thank you very much.

2 month(s) ago

Fantastic service fantastic customer service amazing staff

2 month(s) ago

Very easy to set up the Unit. Very organised operation. Lovely people on the front desk !

Clyde williams - 2 month(s) ago

Great Customer Service and Facilities

Been with McCarthy's for about three years. Not cheap but they are very flexible and have always tried to give me the most economical size unit for my needs and I have moved three times to achieve this. The facilities are very good and always scrupulously clean and tidy. Very convenient and secure 24/7 access. I have dealt with at least four different members of staff and they have all been terrific - very helpful, efficient and friendly and make you feel valued as a customer. Can't fault them on service and facilities and would recommend them without hesitation.

Andrew Richards - 2 month(s) ago


Great service, very efficient process to getting a storage room. Staff very friendly. Would recommend.

John Tankard - 2 month(s) ago

my possessions were in good condition when I collected them

Your staff were excellent, help full and above all customer oriented, My unit clean dry and secure Many thanks Steve Rice

2 month(s) ago

Very clean and well organized staff

Displayed all offers and a simple but secure service, Plenty of parking spaces and easy access

Thomas Richardson - 2 month(s) ago

Very courteous and extremely helpful very very happy with complete experian

Very courteous and extremely helpful young ladies a stress less experiance from start to Finnish brill .

Steve - 2 month(s) ago

Particularly helpful with their advice in changing the storage unit that I had from larger to smaller. This significantly reduced my monthly cost and clear concise help was evident to the necessary contract admin changes involved.

Clive Dunn - 2 month(s) ago

Such an obliging team to talk to and very helpful. They have so many options for space we'd certainly use them again.

2 month(s) ago

Emily and a Colette have been fabulous, they have both gone above and beyond to ensure I have had all the information required, I wouldn’t have gone anywhere else.

Phillipa Hadley - 2 month(s) ago

Perfect - just what we needed.

Yes, everything works as promised - it is nice to use something which someone has thought through so carefully.

Martin Lamot - 2 month(s) ago

Great service and professional

Chris Taylor - 2 month(s) ago

Would recommend

Penny and Jess we're brilliant. Really helpful and it's so clean and bright. So easy to use storage. Would absolutely recommend.

Adele - 2 month(s) ago

5* company and staff!

Used the York branch and the staff were more than Helpful. Jess couldn't of done enough when ever i had an issue or a question about anything it was resolved/ answered straight away. Would 100% use this location again as its easy to find and use. Cost wise its great as well.

Matthew Downing - 3 month(s) ago

Very professional and secure service. Lovely friendly staff in York.

Excellent on every level!

3 month(s) ago

The key to peace of mind is security

Great secure facility. Maintained clean and tidy throughout. Three entrance security during out of hours. Alarm detection system is highly advanced. Locker linked to entrance password. All in all very reassuring with pleasant staff on hand to provide assistance if required.

3 month(s) ago

Definitely recommend.

Excellent service. Very understanding in my current situation. Found all the staff very friendly and professional. Would definitely recommend.

Neil Wilson - 3 month(s) ago

Amazing staff

All of the staff were lovely. I’m sorry I can’t remember their names. It was just so easy and not what I thought storage would be. Everything was so clean and tidy.

3 month(s) ago

Super easy

Penny and Jess were both amazing. Loved how clean and bright everything was. Super easy to use storage.

3 month(s) ago

Excellent Removal Service

McCarthy's recently provided home removal services for us. We had to change the removal date a couple of times but nothing was too much trouble. Deanna was very helpful in rearranging. On the day Dan and his team arrived on schedule and loaded up all our possessions very quickly. We had a long wait at the other end but the team remained in good humour then finally unloaded quickly and efficiently at the end of a very long day. Nothing was lost or broken in the move and I would recommend McCarthy's to anyone looking for a home removal service.

Richard Clapham - 4 month(s) ago

Dealt with my enquiry same date, very efficient, personable and a better storage solution than a nearby competitor that I have used recently

Matthew Carbutt - 4 month(s) ago

Professional and stress free experience.

Accommodated the dates for our move at relatively short notice. The virtual assessment of requirements was professionally undertaken and proved to be accurate for our needs in terms of cubic capacity as the move progressed. The pre move packing facility fir kitchen and fragile goods was excellent. Finally, the team that moved us were incredibly accommodating and reassuring throughout. Overall a stress free experience.

Peter - 4 month(s) ago

Moving made effortless

Excellent service all round from friendly face time quotation to exceptional customer services very friendly and helpful staff for over the phone contact easy billing with various ways to pay informative emails confirming time and date of removal . The removal men on the day were first class on time friendly followed all the safety guidelines in place everything was packed up professionally no damages were very quick and efficient couldn’t be more helpful. Would highly recommend for anyone who is in the presence of moving made for a less stressful day thank you to all the team involved at Mc Carthys can’t thank you enough

Derek Shires - 4 month(s) ago

Excellent service!

Lovely, polite, thoughtful and efficient team, led by Wayne. We're looking forward to the next move to Leeds.

Janice Light - 4 month(s) ago

Faultless in every way

We've used McCarthy's (both storage and removals) on 3 occasions now. This was our biggest move. I wouldn't bother going to anyone else for either storage or removal. They moved the contents of our large storage unit with no fuss whatsoever. We just gave them to code for the padlock. They emptied the unit and brought everything to our new place. We got a call to say they were 15 minutes away. They unpacked the van and put everything where we asked them to. Even though most of our stuff was in crates, they provided extra packing eg for mattresses, cushions and some bits that we'd rammed into the unit at the last minute. The lads were super friendly, efficient and helpful.They put down loads of matting to walk on. I think they were about an hour unpacking and that was it. Really, really nice fellas. The admin staff were just as great - super helpful, flexible about the move day, what was being moved, nothing was too much trouble. It cost £750 to move the contents of a large storage unit 150 miles. As a laugh, we'd got a quote from another company and it was 3 times as much. The storage facility is great - easily accessed, really flexible, secure, clean and dry. We had no problems whatsoever. Like I say, the third time we've used McCarthy's and they are faultless. If only every aspect of our move had been as easy as dealing with them. Thanks to Sarah (storage) and Cherise (moves) for all their help. And special thanks to Dane and his driver who moved our stuff. You were great.

4 month(s) ago


Excellent service, right from 1st contact through to completed house move. Took out the stress of moving. Really chuffed.

5 month(s) ago

Brilliant staff

5 month(s) ago

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